Cancellation Policy: You may cancel your registration at any time prior to the start of the program. If you must cancel, email conferences@cccu.org. Full refunds will be given for cancellations received by close of business March 15, 2019. Refunds for cancellations received after March 15, 2019, will be issued minus a $50 processing fee. No refunds will be issued for cancellations received after April 29, 2019. Substitutions will be honored at any time. No-shows are not refunded.”